We provide help and support for Google Chromecast, especially when you are dealing with the issue of ‘Chromecast not working’. If you are experiencing this issue, then you can log onto Cromecast com setup to find a solution for it or you can call us at our toll-free number.
As an entertainment lover, you will certainly not like if your streaming device stops working, but since we are talking about an electronic device, which runs on a software, unwanted things may happen at times. If you are using a streaming device, which has stopped functioning of late, then you need to identify the problem in the device and then, work on its solution.
Google Chromecast is among the top streaming devices in the world. It has a user-base in millions, but it still acts upon a number of occasions causing a great sense of inconvenience to the users. If you are not being able to use Chromecast to watch your favorite movies and shows, then no need to feel disappointed. You can get your device back up in no time.
There are two prime reasons as to why you face the issue of Chromecast not working. If your Chromecast is down due to any of these reasons or both, then you need to follow the steps given below.
How to fix the issue of Chromecast not working
It is important for users to pay attention to the app permissions before downloading any app. While many users would still ignore it, but it is important to check the app permissions because, at times, users select certain options, which create issues later on. Also, make sure that your Chromecast update is done.
Check the Power Supply
You need to check the power supply going into your Chromecast. If the problem was in the power supply, then you need to fix it. If you need help, then call for Chromecast support.
Method 1: Factory Reset
If all the methods have failed to restore the functionality of the device, then you will have no other option but to reset Chromecast. To factory reset the device, you just need to hold the button present near the power button for a few seconds or until you see the power light blinks. Once you see it, your Chromecast will reboot automatically and then, you will begin to use it just like old ways.
Method 2: Reset Your Modem/Router
You can reset your modem or router by pressing the reset button that accompanies every modem and router. Find that button and then, press it for 30 seconds.
Method 3: Use Wi-Fi Extender
If there are spots in your house where internet signal becomes weak or completely disappear, then you need to get a Wi-Fi extender and make it work with Chromecast.
Method 4: Make sure that the network operates at 2.4 GHz
Wi-Fi systems function on two frequency ranges, which are 2.4 GHz and 5 GHz, whereas Chromecast operates on at 2.4 GHz, so you need to select 2.4 GHz when try to connect the Wi-Fi network with Chromecast.
Method 5: Update the firmware of your router
Check and update the firmware of your device, which you can by going into the settings menu given at the bottom. Sometimes, firmware related issues could also result in the faulty functioning of the device, so make sure that the firmware is up-to-date.
Follow these steps and you will be able to get rid of ‘Chromecast not working’ issue.